4 Biggest Mistakes Sales People Make
In the sales industry, everyone wants to be successful. Having a desire to succeed is a must because in a sales profession, particularly real estate sales, we can hit some obstacles. However, sales can be one of the most rewarding careers available. Let’s face it, in sales you help a lot of people; that’s a pretty good feeling. But, it takes hard work and the avoidance of certain sales faux pas to get the job done.
Here are the 4 biggest mistakes that sales people make:
- Talking instead of listening. Remember selling is about satisfying your clients’ needs? It is entirely impossible to fulfill their needs if you aren’t listening, talking over them or thinking about what you are going to say next while the customer is trying to tell you how to help them.
- Assuming rather than just asking. There is an old adage about the word assume, but we’ll leave that alone for now. Never assume. Just ask. By assuming you have all the answers, you will come across to the customer as arrogant and, guess what else, a bad listener.
- Working without a systematic approach to selling. This is where preparation, testing and script books can come in very handy. If you use this correctly, you can work less while closing more sales. Treat each client as an equal opportunity and you will receive more consistent results.
- Preferring “Maybe” instead of a flat out “No.” No one likes to hear the word no of course, but in sales, a no is better than a maybe. Maybe is usually a nice way of saying no that may give you a glimmer of hope that you’ll close the sale. Get the “No” and move on to a positive lead.
Getting in positive habits, rather than the old bad habits is the first step in turning your business around or pushing it to the next level. Need more? Call EXCELLEUM™ today for a free consultation http://excelleum.com/contact-us/.