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How to Hire the Right Administrative Assistant

How to Hire the Right Administrative Assistant

So often I hear agents say to me, “I am completely overwhelmed. There are so many projects that could make me money, but there is just so little time to do them.” Often they will say, “I have hired people in the past, but it was a disaster.”

Staff turnover or having the wrong person in the role can be exhausting and frustrating.

That’s exactly why this is such an important topic!

When is the right time to hire additional help?

For the typical agent it’s about 25+ deals, or when you find that you are drowning in details and can no longer pursue new business the way you should.  You may be able to get by for a while with a transaction coordinator or a part time assistant.

You might even be able to share them with someone in your office.

When we are hiring someone to do the things that we don’t want to do, we have to be careful that we are not hiring our self because if we hire people with our personality style and core strengths they are not going to want to do the things you don’t like to do or won’t do them well.  Then you are right back to square one!

Therefore it’s going to be very important to develop a profile, a wish list if you will, of what you want in your perfect hire.  A few things to consider: male or female, age, commute distance, licensed or unlicensed, and just how much experience you are willing to pay for.

As you develop your list really think about what you need them to know how to do. What skills? What personality? Have them take the DISC test and then review it with them to validate the results.

Take time to screen them, test them, check references and conduct more than one interview no matter how desperate you are for immediate help.  When you bring them on have a clear training plan for them and understand it takes time.  However if you discover quickly that you made a bad hire then take action right away to avoid wasting time and money.

If you need some additional resources on hiring, training and retaining email me at debbiedegrote@gmail.com and I will send you a few free reports that will be helpful.

Check out this episode!

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